Service fee for tickets purchased on the train
Purchasing a ticket in advance avoids additional costs.
Since July 1, 2024, a service fee of CHF 5 has been charged for the purchase of tickets on the train. To avoid these additional costs, we recommend purchasing tickets before boarding at the ticket office or via the various online channels. Further information on purchasing tickets and the introduction of the service fee can be found here.
Tickets
The Rigi Railways are fully integrated into the public transport network. Tickets for all our rail routes can be purchased here. sbb.ch/en
Easy access to route tickets, day tickets, hiking tickets, special trips and combined offers. The purchase of tickets can be combined with the booking of other services on Mount Rigi.
Our ticket counters in Vitznau, Arth-Goldau, Parking A4, Rigi Kaltbad, Rigi Klösterli, Rigi Staffel and Rigi Kulm offer personal advice when purchasing tickets. Tickets for the cogwheel trains can also be purchased at the ticket counters of the Kräbel-Rigi Scheidegg and Weggis-Rigi Kaltbad aerial cableways.
Our ticket machines at the Parking A4 and station Kräbel in Goldau are easy to use and also allow cashless payment.
Pay for the exact route that is used with a single swipe. These apps make the decision-making process easier and simplify the driving experience.
Any questions?
The national ticket requirement for all public transport was introduced in December 2011. Customers have largely purchased their tickets online for many years now. Only very few of our customers buy a ticket on the train, but ticket sales on the train take up a lot of the train attendant's time. With a service fee of CHF 5 when buying tickets on the train, we are creating an incentive to buy tickets at the ticket counter or online before boarding the train. Our train attendants will use the time saved to better meet the ever-increasing demand from passengers for advice and assistance on the train.
The service fee came into force on July 1, 2024, and applies to the routes between Goldau and Rigi Kulm as well as between Vitznau and Rigi Kulm (Cogwheel railroads of RIGI BAHNEN AG). The Rigi Railways have been providing information about the change in the trains and on the train platforms since June 1st.
The service fee is CHF 5 and is charged for each ticket issued on the train. The service fee is charged in addition to the ticket price.
Yes, tickets can still be purchased from train staff, but a service fee of CHF 5 will be charged. To avoid additional costs, we recommend buying tickets in advance online or at the ticket counter.
The ticket can still be purchased free of charge at the ticket counters in the Rigi Railways service centers and at the SBB counters.
Yes, we ask our guests to inform themselves before the journey and to buy the ticket online, at the ticket counter (Rigi Bahnen or SBB) or at a ticket machine (Rigi Bahnen or SBB). If you do not wish to do this, you can buy the ticket on the train at any time, but you will have to pay the fee for this service.
Network coverage is sufficient at all stations to buy a ticket online. The charging status of your smartphone is not the responsibility of Mt. Rigi Railways.
Yes, whenever the train crew issues a ticket manually using the ticket booklet, a fee is charged for this service.
Yes. Tickets can be purchased via numerous sales channels listed above. It is still possible to buy tickets on the train, but the fee for the service will be charged.
RIGI BAHNEN AG provides information with yellow guest notices on the trains, at all stations, via the staff, on the website and in the General Terms and Conditions. To the GTC
When purchasing a ticket on the train, a service fee of CHF 5 will be charged in addition to the ticket price for issuing a handwritten paper ticket. This is based on the tariff 600.13.1 of the National Direct Transport and the public transport associations as well as the General Terms and Conditions of RIGI BAHNEN AG. To the GTC
The suspension of cable car operations is force majeure and cannot be planned. Therefore, no fee is charged for a route adjustment (cog railroad instead of the aerial cableway).
If you have any questions or problems, the Rigi Guest Service will be happy to help you.