Frais de service pour les billets achetés dans le train

L'achat d'un billet à l'avance permet d'éviter des frais supplémentaires.

A partir du 1er juillet 2024, des frais de service de 5 CHF seront facturés pour l'achat de billets dans le train. Pour éviter ces frais supplémentaires, il est recommandé d'acheter les billets avant l'embarquement au guichet ou via les différents canaux en ligne. Pour plus d'informations sur l'achat de billets et l'introduction de la taxe de service, cliquez ici.

Billet

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Des questions?

Why are the Mt. Rigi Railways now introducing a service fee?
Where and from when does the service fee apply?
How much is the service fee?
Can I still buy my ticket on the train?
Does the service fee also apply to ticket purchases at the ticket counter?
Do I have to pay the service fee even if I don't have a smartphone?
How does it work at boarding stations without ticket office/automat?
Does the service charge also apply to ticket purchases on the platform?
Defective machine or unmanned counter. Does the service fee also apply here?
How can you tell that a service fee is being charged?
What happens if you get on the train without a valid ticket?
What happens to my pre-purchased ticket for the cable car if it cannot run due to an unexpected closure (e.g. strong winds)?

Si vous avez des questions ou des problèmes, le service a la clientèle de Rigi se fera un plaisir de vous aider.

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Service à la clientèle Rigi

Bahnhofstrasse 7, 6354 Vitznau / +41 41 399 87 87

welcome@rigi.ch